We hope you will be happy with your purchase. However, should you feel it necessary to return an item because it is faulty or different to those ordered, we aim to make the returns process as simple as possible. If you believe that there is a product quality issue, then please contact us at: firstname.lastname@example.org
We must be notified of damaged goods within 2 days of delivery. We will refund the payment account used to make the purchase including postage charges incurred when we receive the items back. Goods must be returned unopened, sealed and in original condition. We will refund the purchase within 30 days of you notifying us about the return. The cost of returning the product is the responsibility of the purchaser. Liability for loss or damage during transit is also the responsibility of the purchaser.